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What should you do if your Cedar Rapids home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your family members – against the multitude of risks you could encounter, like burglary, fire, and flooding. Even though your home might be ready, that doesn’t mean you are. Do you understand what to do if your Cedar Rapids home alarm system goes off? The blasting of an alarm is likely to be startling, disorienting, and might cause panic. Your best choice is to stay calm and follow these simple guidelines.

Steps to Take When Your Home Alarm System In Cedar Rapids Triggers

You don’t want to be in this dilemma, but it’s also the reason why you ordered a home alarm system in the first place. You’re woken up in the wee hours of the morning with the unmistakable blaring of an alarm after a home security component has been triggered. So what should you do?

  1. Don’t panic. This is easier said than done when your home security alarm is blaring, and your heart is pounding. But keeping a cool head is the optimal way to evaluate what is happening. Avoid the temptation of trying to deal with the emergency yourself instead permit your monitoring agents and first responders to perform their job.
  2. Protect your loved ones. Your main focus should be your loved ones and moving them out of danger. If you are dealing with a break-in, this might involve moving to an appointed secure area as far from entrances as possible. The trespasser was likely already frightened away by the alarm, but it’s always a good idea to take extra precaution. If there’s fumes or a blaze, you ought to leave your home immediately.
  3. Remember your smartphone. The vast majority of people keep their smartphones with them constantly these days, but you may forget to pick it up during an urgent situation. Try to remember it. You’ll have the chance to stay in touch with your monitoring experts and receive alerts through your home security app.

Work With Your 24/7 Monitoring Specialists

Any time your home alarm system in Cedar Rapids goes off, your 24-hour monitoring professionals will act immediately. Their first step is to verify your alarm, and that means communicating with you. The procedure they abide by depends on the kind of emergency. For example, if the emergency is of a medical nature, a single effort will be made to contact you before assistance is deployed. If you’re dealing with a break-in - the most typical sort of event - a monitoring professional will follow these steps to reach out to you:

  • An attempt will be made to communicate with you using the command hub. You will usually be required to supply a passcode.
  • If that effort doesn’t result in an answer, a call is made to your primary contact number.
  • A second number or first emergency contact is called next.
  • If you still can’t be reached, nearby law enforcement officers are sent.
  • Your monitoring agents will attempt to reach you again after the proper authorities are alerted.

If you're not able to converse with monitoring staff, that’s OK. Support will still be sent even if you're not able to substantiate the emergency.

Be prepared for any emergency with a Vivint home alarm system in Cedar Rapids

Get prepared for any crisis with a modern home alarm system in Cedar Rapids from Vivint. Dial (319) 419-4827 to begin customizing your property’s protection today.