Work With Your 24/7 Monitoring Specialists
Any time your home alarm system in Cedar Rapids goes off, your 24-hour monitoring professionals will act immediately. Their first step is to verify your alarm, and that means communicating with you. The procedure they abide by depends on the kind of emergency. For example, if the emergency is of a medical nature, a single effort will be made to contact you before assistance is deployed. If you’re dealing with a break-in - the most typical sort of event - a monitoring professional will follow these steps to reach out to you:
- An attempt will be made to communicate with you using the command hub. You will usually be required to supply a passcode.
- If that effort doesn’t result in an answer, a call is made to your primary contact number.
- A second number or first emergency contact is called next.
- If you still can’t be reached, nearby law enforcement officers are sent.
- Your monitoring agents will attempt to reach you again after the proper authorities are alerted.
If you're not able to converse with monitoring staff, that’s OK. Support will still be sent even if you're not able to substantiate the emergency.
Be prepared for any emergency with a Vivint home alarm system in Cedar Rapids
Get prepared for any crisis with a modern home alarm system in Cedar Rapids from Vivint. Dial (319) 419-4827 to begin customizing your property’s protection today.